Privacy Policy

1. Introduction

Private Trust Vault ("we", "us", "our") respects the privacy of individuals who visit our website or interact with our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. By using our website, you acknowledge that you have read and understood this policy.

2. Information We Collect

We may collect and process the following categories of information:

• Contact information — such as name, email address, and other details you provide when submitting a form or contacting us.
• Technical data — such as IP address, browser type, device information, and pages visited, typically collected automatically via standard web technologies.
• Usage data — information about how you interact with our website, including referral source and time spent on pages.
• Communications — records of correspondence if you contact us directly.

3. How We Use Your Information

We use the information described above for purposes that may include:

• Operating, maintaining, and improving our website and services.
• Responding to enquiries, requests, or support needs.
• Sending administrative or informational communications relevant to your use of our services.
• Monitoring website performance, security, and usage patterns.
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember preferences, and analyse how our site is used. You can set your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. Disabling cookies may affect the functionality of parts of this website.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers who perform functions on our behalf, such as hosting or analytics, under appropriate confidentiality obligations.
• To comply with a legal obligation, court order, or governmental request.
• To protect the rights, property, or safety of Private Trust Vault, our users, or others.
• In connection with a business transaction such as a merger, acquisition, or asset sale, subject to appropriate safeguards.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of data and the context in which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where information is transferred outside of your home jurisdiction, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal data, which may include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request portability of data you have provided to us.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch via our Contact page.